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Spraoi agus Spórt is grateful and thankful to all our donors and supporters, without whom we would not be able to attain our goals and mission. As a charity seeking donations from the public we Spraoi agus Spórt aim to comply with the Statement of Guiding Principles for Fundraising. This donor charter has been produced to assure donors and potential donors of the integrity and accountability of Spraoi agus Spórt.
Our Donors have the following rights
Spraoi agus Spórt welcomes support from individuals and organisations and would be delighted to discuss ways in which relationships could be fostered with potential benefactors.
What happens next?
If you complain in person or over the phone, we will try to resolve the issue there and then. Similarly, if you complain by email or in writing we will always acknowledge your complaint within 7 days, and do everything we can to resolve it within 21 days. If this is not possible, we will explain why and provide a new deadline.
What if the complaint is not resolved?If you are not happy with our response, you may get in touch again by writing to the Secretary of Spraoi agus Spórt. The Secretary will ensure that your appeal is considered at Board level and will respond within two weeks of this consideration by Board members.
This complaints procedure does not apply to Spraoi agus Spórt’s staff.
Spraoi agus Spórt is an award winning social enterprise based in Carndonagh, Inishowen, Co. Donegal providing excellent social, recreational and educational activities for the community.
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